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Director of Engineering : Job Profile


Job Title: Director of Engineering
Job Location: Doha , Qatar
Job Description:

Location: QA
Property Name: Wyndham Doha West Bay
Req Id: 11315

Wyndham Doha West Bay is now seeking a Director of Engineering to join our team at Wyndham Doha West Bay in Doha, Qatar.

Job Summary
The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the Engineering division.

Main Task
Supervise and train all Engineering staff in Customer Service, Empowerment and Standard Operating Procedures.
Create, approve and post all Engineering staff schedules according to Wyndham standards.
Create and adhere to annual budget for department.
Develop financial forecasts and actively participate in monthly profit/loss review meetings.
Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
Ensure the hotel is in compliance with all local and federal laws.
Create and implement a preventative maintenance program for all hotel equipment.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
Human Resources
Responsible for HR leadership of direct reports and their teams (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counselling / disciplinary issues.
Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances
Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. i.e. AES, Success Matters, Probation reviews etc.
Ensure that the administration of the 3-month/5 month review (where applicable) process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties
Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers positively encouraged
Control the LTO in the operational departments in conjunction with the DHR to ensure that any areas of concern and monitored and rectified.
Conduct interviews for all Supervisory and HOD positions
Review manning and re-recruitment of all positions
Ensure one CSR event takes place every quarter
Ensure that you dine in the Associate restaurant at least three times a week and provide DHR feedback
Finance
Prepare the expenses budget in conjunction with HODs
Ensure vacation, PH and lieu days are used to the needs of the business
Review with the DoF/DHR the payroll figures and challenge the HODs with regards to over spending and casual usage
Ensure that the payroll is submitted to HR on the agreed date
Company Description:

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
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