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Details of Eric J Desrosiers


Eric J Desrosiers

Hotel Project Manager

Ft. Lauderdale, Florida, United States
Industry Category: Construction Recruiters
Relocation Preferences: Open
Dear Prospective Employer,  
I would like to offer my extensive hotel property and project/renovation management experience to your organization.  
I have managed full service and limited service hotels, and have in-depth hospitality project management skills.  I am currently located in the Delray Beach, Florida area.  I am open to travel and relocation opportunities for the right position.
A hotel general manager or a hotel project manager position would be my ideal goals, but I am open to other positions that would make use of my skills and experience.  
Please review the attached resume to discover how I may be able to provide a significant benefit to your organization.
I can be reached on my mobile 717-979-9133, or email me at eric[at]capitolpm.com

Many thanks for your time and I look forward to hearing from you.

Best regards,
Eric J. Desrosiers
4669 Pine Grove Drive
Delray Beach, FL 33445
Cell: 717-979-9133
Email: eric[at]capitolpm.com

Eric J Desrosiers'S Overview

Resume:
 Objective

To acquire a position that will allow me to apply my extensive hotel property and project/renovation management skills in a progressive team environment;  contribute to the success of the organization, and develop opportunities for growth and advancement.
 
Strengths

With over three decades of experience operating numerous companies, including a hotel renovations company, property management, hotel management, restaurant management and a number of small businesses, I have a acquired a broad range of business and interpersonal skills that would be of value
to a prospective employer:
  • Strong planning, organizational and communication skills with the ability to independently plan and direct all levels of business affairs.
  • Experienced in the development, growth and leadership of personnel.
  • Expert in analyzing existing operations and implementing the strategies, processes and technologies to improve organizational performance.
  • Extensive background in human resources management including morale/welfare, education, and training.
  • Excellent ability to assess problems and initiate corrective action.
  • Successful in organizing tasks, increasing efficiency, and obtaining maximum results from limited material and manpower resources.
Professional Experience (Please see detailed responsibilities on the following pages)
 
1988-2013            Capitol Renovation & Supply, Inc.
President/General Manager
New Cumberland, PA
 
1996-2014     Capitol Property Management, Inc.
President/General Manager
New Cumberland, PA
 
2002-2011        Gourley & Gourley Private banking
Hospitality Project Financial Consultant
McAllen, VA
2002-2013     Ramada – A Wyndham Worldwide Franchised Property
President/General Manager
Jacksonville, NC
 
2004-2009        Capitol Character Foundation, Inc.
 Founder and President
 Harrisburg, PA
 
2004-2012        Four Points by Sheraton – A Starwood Hotels Franchised Property
 President/General Manager
 Lexington, KY
 
2007-2012            Capitol Entertainment Group/Spice Restaurant
President/CEO
Harrisburg, PA
 
 Licenses and Certificates
•     Certified General Contractor – State of Florida
•  Certified General Contractor – State of California
 
Affiliations
•  Allied Member - American Hotel & Lodging Association, Washington, DC, 1993
•  Republican Committeeman - Cumberland County, PA, 2004-2006
 
1988-2013            Capitol Renovation & Supply, Inc.
President/General Manager
New Cumberland, PA
 
  • Implemented a business plan and increased revenue by millions over five years for this hotel renovation company
  • Involved in over 125 hotel renovation projects totaling over $200 million
  • Monitored the efficiency of operations in terms of operating and production costs, earnings potential, budget controls, and trends within the industry.
  • Developed and implemented sales and marketing plans, including brochure design, direct customer contact, and trade show booth design.
  • Increased corporate visibility in the hospitality industry by developing corporate image, strengthening public relations and advertising efforts.
  • Controlled budgeting, financial reporting, inventory cost, cash management, business plan development, financial analysis, and capital expenditures.
  • Determined time frame, funding limitations, procedures, staffing requirements, and resources during each phases of the project.
  • Well-versed with all aspects of business start-up from inaugurating corporate identity to product evolution, marketing and sales.
  • Major strengths: design and implementation of start-up operation and project team management.
  • Excelled in organizing, coordinating, and managing projects.
  • Ensured project goals and objectives were accomplished in accordance with outlined priorities, time requirements, and funding conditions.
  • Facilitated weekly sessions and unit meetings to assess progress and resolve problems.
  • Handled multiple projects simultaneously and met all deadlines.
  • Prepared cost estimates and negotiated design changes.
  • Exposed to many troubleshooting and problem-solving techniques through active management of field operations and constant interaction with diverse client base.
  • Managed large, multi-million dollar renovation projects within time constraints.
  • Experienced in finding market openings through creativity.
  • Coordinated renovations and hotel events and occupancy with hotel staff.
  • Maintained a high profile with a strong "hands on" management style.
  • Created detailed project plans to document and communicate project scope and constraints to client.
  • Executed complete company start-up including construction, staffing, and financing.
  • Established corporate structure, set up offices, hired and supervised employees.
  • Managed resources needed to implement the project and maintain budgets.
  • Modified time lines and work schedules according to project changes.
  • Planned, organized, and controlled all projects, training meetings, and development activities.
  • Initiated proposal development, compiled data from various sources and departments, and prepared final proposal.
  • Coordinated consultants, architects, interior designers, contractors, and furniture purchases and deliveries.
  • Continually evaluated work progress. Communicated with vendors to ensure compliance with company expectations and standards.
  • Calculated manpower requirements and resource allocations for the project's duration.
  • Established policies and procedures outlining the project's operation and function.
  • Ensured project activities complied with company and client requirements.
  • Evaluated workmanship and materials during all project phases.
  
1996-2014       Capitol Property Management
President/General Manager
New Cumberland, PA
 
  • Developed real estate selection criteria, pro forma and business plans, feasibility studies, and projections for operation.
  • Established budget, conceptual and final approval presentations for planning boards, design and value engineering, franchise selection and negotiation.
  • Negotiated franchise agreements.
  • Solicited new and existing accounts to meet/exceed revenue goals through outside sales calls, site inspections, telephone conversations, and written communications.
  • Managed diverse portfolio of real estate holdings including commercial, residential, and parking surface lots in multi-tenant environments.
  • Acquired, marketed, and managed real estate assets.
  • Implemented cost control initiatives, and maintained lease and service contract negotiations, tenant relations, service contract administration, and life safety and security measures.
  • Hired and managed real estate brokers, attorneys, and consultants to aid in the closing of acquisitions.
  • Evaluated commercial and residential properties as purchase prospects for speculation.
  • Developed all advertising, public relations, and promotional activities.
  • Created systems for tenant credit checks, complaint resolution, and evictions.
  • Prepared and negotiated commercial purchase and sale agreements.
  • Prepared damage appraisals and secured negotiated repair prices with contractors.
  • Created systems for rental collection records and deposited rent payments.
  • Trained personnel to prepare and file small claims court actions.
  • Researched properties, reviewed building demographics, and recommended leasing rates.
  • Designed, developed, and implemented programs, policies and procedures ensuring all facilities and grounds were maintained in an operationally effective, clean, and safe manner in accordance with various governing entities.
  • Experienced in all areas of commercial property management and leasing business.
 
 
2002-2011        Gourley & Gourley Private banking
Hospitality Project Financial Consultant
McAllen, VA
  • Performed feasibility studies on potential hotel projects.
  • Performed hospitality project analyses and hotel market summaries.
 
2002-2013     Ramada – A Wyndham Worldwide Franchised Property
President/General Manager
Jacksonville, NC
 
  • Operated and managed hotel during start and completion of Hotel Development Project and achieved profitability in within months of operation.
  • Completed $2.8m renovation and maintained national franchise flag, Best Western.
  • Reorganized management structure and implemented operating policies and procedures for limited service hotel with 30 employees.
  • Trained and developed team members, devised and implemented formal marketing and operational plans.
  • Devised and implemented annual marketing, financial, and capital improvement programs.
  • Formulated and deployed transient/group inventory restrictions and pricing strategies to maximize revenue from a rate and occupancy perspective.
  • Analyzed and reviewed business processes, identified areas for improvement relating to quality management.
  • Developed rates and group ceilings.
  • Reviewed weekly (14-day) and monthly occupancy and revenue forecasts (30-60-90).
  • Reviewed End of the Month reports.
  • Prepared annual budget and Strategic Sales Plan.
  • Planned, developed, and implemented programs to enhance workplace incentives and decrease staff turnover.
  • Created training programs for all departments.
  • Developed cost containment program.
  • Developed forecasting, price strategies and inventory control.
  • Acquired property with 22 out of 124 rooms in operation at time of acquisition.  Renovated property to meet Best Western product improvement plan
  • Managed group block activity.
  • Monitored Central Reservation System and Global Distribution Systems.
  • Supervised and trained Reservations Department.
  • Coordinated Daily Revenue and Weekly Sales and Staff meeting.
  • Organized and evaluated office procedures to ensure an effective and efficient flow of work.
  • Monitored work-in-progress and reassigned staff as needed.
  • Monitored front desk staff to ensure quality customer service.
  • Supervised office personnel ensuring all duties were performed accurately and timely.
  • Supervised all personnel to ensure that workflow met high company standards.
  • Stayed informed of all federal and state regulations that affect the company and employees.
  • Analyzed workload and assigned staff accordingly.
  • Coordinated Tour and Travel groups from start to finish.
  • Coordinated room status with Front Desk and Custodial Department.
 
2004-2009       Capitol Character Foundation, Inc.
      Founder and President
      Harrisburg, PA
 
  • Founded this non-profit organization devoted to bringing smiles and fun to regional children confined to extended hospital stays.
  • Organized and participated in monthly visits to local hospitals.
  • Planned and coordinated an annual Valentine's Day Ball to raise fund
 
2004-2012       Four Points by Sheraton – A Starwood Hotels Franchised Property
President/General Manager
Lexington, KY
 
  • Operated and managed hotel during start and completion of Hotel Development Project and achieved profitability in second month of operation.
  • Completed $3.4 million renovation and obtained national franchise flag, Four Points by Sheraton
  • Trained and developed team members, devised and implemented formal marketing and operational plans.
  • Devised and implemented annual marketing, financial, and capital improvement programs.
  • Formulated and deployed transient/group inventory restrictions and pricing strategies to maximize revenue from a rate and occupancy perspective.
  • Analyzed and reviewed business processes, identified areas for improvement relating to quality management.
  • Developed rates and group ceilings.
  • Prepared weekly (14-day) and monthly occupancy and revenue forecasts (30-60-90).
  • Prepared End of the Month reports.
  • Prepared annual budget and Strategic Sales Plan.
  • Planned, developed, and implemented programs to enhance workplace incentives and decrease employee turnover
  • Created training programs for all departments.
  • Developed job costing, cost containment program and budgeting processes.
  • Developed forecasting, price strategies and inventory control.
  • Managed group block activity.
  • Monitored Central Reservation System and Global Distribution Systems.
  • Supervised and trained Reservations Department.
  • Coordinated Daily Revenue/OPS and Weekly Sales and Staff meeting.
  • Organized and evaluated office procedures to ensure an effective and efficient flow of work.
  • Monitored work-in-progress and reassigned staff as needed.
  • Monitored front desk staff to ensure quality customer service.
  • Supervised office personnel ensuring all duties were performed accurately and timely.
  • Supervised all personnel to ensure that workflow met high company standards.
  • Stayed informed of all federal and state regulations that affect the company and employees.
  • Analyzed workload and assigned staff accordingly.
  • Coordinated Tour and Travel groups from start to finish.
  • Coordinated room status with Front Desk and Custodial Department.
  • Coordinated group, VIP, and unusual reservation requirements with Operations Department and desk clerks.
  • Successfully managed the property through the single largest Equestrian event ever held in the United States, World Equestrian Games in 2010
 
2007-2012            Capitol Entertainment Group/Spice Restaurant
President/CEO
Harrisburg, PA
 
  • Owned and operated Spice Restaurant at “The Heart of Restaurant Row” in downtown Harrisburg, PA.
  • Completed a $450,000 renovation in order to reposition this restaurant in the market.
  • Implemented new food and beverage menus.
  • Trained and developed a new management team and staff.
  • Developed an extensive marketing campaign.
  • Repositioned the restaurant into a modern “South Beach” open-air theme.
  • Completed an extensive rewiring of lights and sound systems.
  • Generated a monthly profit in only our second full month of operation.
Related keyword: Hotel Project Manager or Hotel Manager

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